At Be Wicked Sales, we want you to feel as confident in our return policy as you do in our swimwear. While we craft each piece to flatter your curves and ignite your beachside confidence, we understand that sometimes things don’t work out. That’s why we’ve designed our returns process to be as smooth as our signature bikini fabrics.
Key Details at a Glance
- Return Window: 15 days from delivery date
- Condition: Unworn, unwashed with original tags
- Non-Returnable: Final sale items (clearly marked)
- Refund Method: Original payment within 5-7 business days
Our Easy 3-Step Return Process
Step 1: Initiate Your Return
Start by emailing our customer happiness team at [email protected] with:
- Your order number
- Item(s) you wish to return/exchange
- Reason for return (helps us improve!)
Return Request Template
Subject: Return Request for Order #[Your Order Number]
Body:
Hello Be Wicked Team,
I’d like to request a return/exchange for my recent order (#[Your Order Number]).
Items to return: [List items with sizes/colors]
Reason for return: [Fit/Color/Other]
Preferred resolution: [Refund/Exchange for Size XX]
Please send return instructions at your earliest convenience.
Best,
[Your Name]
Step 2: Package & Ship
Once approved, you’ll receive:
- A prepaid return label (for US customers)
- International return address instructions
- Detailed packaging requirements
Important: For hygiene reasons, all swimwear must be returned in original condition with protective liners intact.
Step 3: Receive Your Resolution
Once we receive your return:
- Refunds: Processed within 5-7 business days to your original payment method
- Exchanges: Shipped within 2 business days after return processing
- Store Credit: Issued immediately via email if preferred
Special Considerations
While we accept returns on most items, please note:
- Final Sale Items: Clearance pieces and specially discounted sets are marked as final sale
- Swimwear Bottoms: For hygiene reasons, bottoms without protective liners cannot be returned
- International Returns: Customers outside the US may need to cover return shipping
Exchange Policy Perfection
Found your perfect style but need a different size? We offer free exchanges within 30 days of purchase. Simply follow the return process above and note your desired exchange size. We’ll rush your new size to you faster than you can say “beach vacation!”
Still Have Questions?
Our San Jose-based team is ready to help you with any return concerns. Contact us at [email protected] or at our mailing address:
Be Wicked Sales2914 Friendship Lane
San Jose, CA 95113
USA
Because confidence shouldn’t come with strings attached – unless they’re bikini ties!
